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My experience with the Auto Protection Club at this address has been deplorable. I signed up for the policy and changed my mind after talking to my husband. When I called "Chris" answered the phone. When I told him why i was calling her became very belligerent and very...
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Anonymous
Anonymous

Hello. I'm truly sorry to hear about the experience you had with our company. My name is Jeff, I am the new General Manager in charge at Auto Protection Club. I would love to ...

1.0
#955445
Reply to reviews
I want to cancel Donna Apple Purchased November 3@ 5 pm I have tried to contact customer service with no results.
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Anonymous
Jeff

Hello Donna my name is Jeff. I am the new General Manager at Auto Protection Club. I'm sorry you haven't been able to contact anyone. I'm really not sure why you can't contact...

1.0
#950964
Reply to reviews
they are apparently dba auto protection club at the same address. 8772592387 is a number that is NEVER answered. ever. it's a scam - they don't actually provide anything after you sign up. They will take your money. I canceled my debit card so that maybe now, david...
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Anonymous
Genevieve Markowski

These guys have sales agents who aren't even licensed. The owners are coke addicts...one of their sales reps stole from Att and has pending charges. Their customer service dep...

Anonymous
David

They called me too and said they have a BBB highest rating.They do not and have other names DBA

#895162
Reply to reviews
Wanted to canc warranty within 5 days of purchase. I was talked to very rude and disrepectful. Was told I had to write letter confirming this and also get a odometer disclosure form. I advised them of the term agreement that there was a waiting period of 30 days,Shawn...
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Anonymous
Anonymous

Jeff here again. Sorry my direct is email is jeff@autoprotectionclub.orgLook forward to hearing from you.

Anonymous
Anonymous

I'm very sorry to hear the issues you had on getting your down payment back. I do want to make sure all your issues were resolved though. My name is Jeff. I'm the new General ...

Linden, North Carolina
#893661
Reply to reviews
I purchased the GreenLight Warranty and less then 3 weeks I had to cancel the new car warranty plan with them. I have written 2 times and they will not refund my downpayment of $195. There information states that if you have to cancel within the first month your down...
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Anonymous
Anonymous

Jeff here again. Sorry my direct is email is jeff@autoprotectionclub.orgLook forward to hearing from you.

Anonymous
Anonymous

I'm very sorry to hear the issues you had on getting your down payment back. I do want to make sure all your issues were resolved though. My name is Jeff. I'm the new General ...

1.0
#810530
Reply to reviews
Yes, much the same. Elderly parent rec'd phone call stating warranty about to expire. After checking her original warranty realized it had NOT expired. Elderly, VERY ill mother called Greenlight to request refund. She was told "the check is in the mail" several times,...
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Anonymous
Anonymous

Contact RippingOffAmerica - they will help you! They haven't officially gone live with their media but their Facebook and Twitter is RippingOffAmerica. They help people cance...

Anonymous
Anonymous

After writing this scathing review Mother called & told me she had received a $400.00 refund from Greenlight Auto Protection. Although it was not a full refund, I am calling t...

I didn't like
  • Elderly parents taken advantage of
#806784
Reply to reviews
On 01/18/2016 I purchased a Green Light Warranty from Josh Walker, Matthew Gibson and Shawn Stengel. All (3) men were involved in getting me to buy the warranty. After reading and calling about Green Light Warranty, I want to CANCEL OUT MY WARRANTY. ...
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Anonymous
Anonymous

Jeff here again. Sorry my direct is email is jeff@autoprotectionclub.orgLook forward to hearing from you.

Anonymous
Anonymous

I'm very sorry to hear the issues you had on getting your down payment back. I do want to make sure all your issues were resolved and show you we definitely are a trustworthy ...

#789015
Reply to reviews
Ive set up several coverage plans like this in the past and this company is the most easy to work with. I did alot of research this time because I didnt wanna make the same mistakes I did in the past. After a friend mentioned to me that they set up coverage thru...
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Anonymous
Your mama

This post seems FISHY...You AC went out so you needed a tow? You just happened to do a search on Green Light AFTER you had purchased coverage and found this post to leave you...

Anonymous
Anonymous

I'm betting an employee of the company wrote this!

5.0
#622405
Reply to reviews
My name Tone and I was opened a contract with a Greenlight Auto insurance and then tried to cancel it during 30 days mandatory waiting period. I could not reach no one over the phone for a day. I have sent email to sales@greenlightautoprotection.com (original email I...
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Anonymous
Anonymous

Jeff here again. Sorry my direct is email is jeff@autoprotectionclub.orgLook forward to hearing from you.

Anonymous
Anonymous

I'm very sorry to hear the issues you had trying to get a hold of someone in our CSR department. I do want to make sure all your issues were resolved though. My name is Jeff. ...

1.0
#586875
Reply to reviews
Moral of the story. Don't do business with them. If you initiate a refund from Greenlight Auto Protection, keep copies for proof and prepare for a fight: 1) Certify Mail your cancelation letter with a return reciept 2) fax it 3) email it. 4) KEEP COPIES If you don't...
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Anonymous
Anonymous

Jeff here again. Sorry my direct is email is jeff@autoprotectionclub.orgLook forward to hearing from you.

Anonymous
Jeff

I'm very sorry to hear the issues you had on getting your down payment back. I do want to make sure all your issues were resolved though. My name is Jeff. I'm the new General ...

#548979
Reply to reviews

Short Review on September 01, 2016

Greenlight Auto Protection
#911295
1.0
Details
DO NOT USE THIS COMPANY!! they are the most disrespectful company I have ever been with, they lied and told me I had a free month for August because of a mistake they made and they still charged me for it! Then when I called back I was told by a customer service rep that I was wrong. Awful company, please don't let them scam you!!!
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Short Review on July 29, 2016

Greenlight Auto Protection
#890969
I will like my refund on account #SCF002241 please my name is Montoya Jones
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